CRM Retention manager


NetGame Entertament responsible-gaming
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For successful work you need:

  • 3+ years of experience with email, sms, web-push mailings and other messengers;
  • Understanding the principles of email inbox deliverability, experience with Google Postmaster, RBL;
  • Understanding of Real-time retention methods;
  • Experience with primary and secondary retention metrics;
  • Experience in the application and development of retention models: the development of "triggers" for the return of users, the construction of behavioral models and their use in CRM channels for both new and existing users;
  • Advanced level of English.

What do we have to do:

  • Analysis of the existing retention strategy;
  • Adaptation of the existing strategy to the new project of the company for English-speaking users;
  • Organization of one-time mailings for sites with a gaming theme;
  • Experience in building and analytics "User funnel";
  • Setting tasks for developers, designers, copywriters and QA;
  • Close interaction with other product managers, analytics department;
  • Development of new concepts for promotion through CRM channels, use and improvement of existing concepts.

We offer:

  • Work on a major successful product in a stable company with a 10-year history with a team of pros;
  • Work in a highly competitive industry, which means that your decisions must be efficient, creative and fast;
  • Lack of bureaucracy, efficient organization of the work process and easy decision making;
  • Convenient office location in the city center (metro station Lybidskaya);
  • Internal and external training;
  • Paid vacation and sick leave;
  • Medical insurance;
  • Payment for visits to the gym or sports section.

Is it about you and exactly for you?

Please, apply us to [email protected] or fill a form bellow

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